your insurance company wants to recommend a repair shop when you car is banged-up. the question is; do you have to use their recommendation? quick answer: no, no & no!
Did we mention, No? Just making sure…
The consumer is never/ever required to use the body shop that its insurance company recommended. The choice is yours — by law, in the vast majority of situations.
Perkins Paint & Collision get this question from customers when they are considering to NOT using the insurance companies repair shop: Will I still get a quality repair? If they suggest another body shop, can I still use yours? Quick answer(s): YES.
One thing is for sure, if your car has damage and you opt to come to Perkins Paint and Collision, you will receive the best path to repairing your vehicle in Southern Colorado. It doesn’t matter if your car is damaged on Woodman Road or near World Arena; we have your back and we make the process easier than you would believe.
Did you know that most insurance companies have repair contracts with body shops in your area? Funny, most folks aren’t aware of this. Choosing the insurance company’s repair shop has benefits for the insurance company, which has negotiated lower labor and material rates, as well as parts discounts with those shops.
Insurance company claims representatives are given set goals. In general, companies would like to see at least 40 percent of their claims go to their direct repair shops. If you have chosen your own repair shop, claims representatives may try to sway you away from your decision, telling you that your shop isn’t on their list, and therefore they won’t be able to handle your claim efficiently. They may attempt to persuade you by stating that it will take up to a week before an adjuster will be available to write an estimate on your car. They could go further by stating that their company will not warranty the repairs if you don’t have your car repaired at their shop. Just not true!!
Do not be intimidated by this. Reputable auto body repair shops provide a lifetime warranty no matter who is paying the bill. Shops are interested in handling your claim and the repairs efficiently. Also, shop estimators should be familiar with your insurance company’s claims process and know their local adjusters, making it easy to complete the estimate process and repairs quickly.
Again, the choice is yours. Not theirs. Go with whom YOU trust and who YOU believe has the history in Southern Colorado Springs of making car repairs complete, pain free and affordable…
Overall, whether it’s the insurance company’s recommended shop or your shop of choice, it is important that you choose a repair shop that you feel confident in.
As a reminder, since 1957, Perkins Paint & Collision has dedicated itself to providing Colorado Springs with the utmost in customer service, and highest quality auto body shop and collision repairs in the region. Our 30,000 square foot facility is located at 2025 Sheldon Avenue in Colorado Springs and you can make an appointment with us here: 719-635-3213 or e-mail us at: firstname.lastname@example.org . We ALWAYS offer FREE estimates while no appointment is necessary. We offer many towing, storage and repair options the others don’t. We are able to work with any car, truck or motorcycle (year & make). All of our work comes with a full lifetime guarantee to every customer – a good question to ask any body shop; for sure! Be safe out there!